Privacy Policy

Introduction 

Drayk Limited (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, use our services, or interact with us in any other way.

Scope

This Privacy Policy applies to all personal data collected, processed, stored, and shared by Drayk Limited in connection with our operations. It covers data collected through our website, mobile applications, social media platforms, email communications, and any other interactions with clients, partners, and service users.

Specifically, this policy applies to:

• Website Visitors: Individuals who visit or interact with our website and related online platforms.
• Clients and Prospective Clients: Individuals or businesses that engage with us for our services, request information, or enter into a contract with Drayk Limited.
• Employees and Contractors: Individuals employed by or contracted with Drayk Limited, with specific policies and procedures also applicable internally.
• Suppliers and Service Providers: Third parties that provide services or products to Drayk Limited, which may involve the sharing and processing of personal data.

This policy also outlines our practices concerning:

• Data Collection: The types of personal data we collect and how we gather this information.
• Data Usage: The purposes for which we use the collected data, including service delivery, marketing, and legal compliance.
• Data Storage and Retention: The methods we use to securely store personal data and the duration for which it is retained.
• Data Sharing: The circumstances under which we may share personal data with third parties.
• Data Subject Rights: The rights of individuals regarding their personal data and how they can exercise these rights.

This Privacy Policy is intended to ensure compliance with relevant data protection legislation, including the General Data Protection Regulation (GDPR), the Data Protection Act 2018, and any other applicable laws.

Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, and mailing address.
• Technical Data: IP address, browser type, operating system, and website usage data.
• Business Information: Company name, job title, and business contact details.
• Transactional Data: Details of services you have purchased from us and payment information.
• Communication Data: Information contained in your communications with us, including emails, messages, and phone calls.
• Marketing Preferences: Your preferences for receiving marketing materials from us.

How We Use Your Information

We may use your personal data for the following purposes:

• Service Delivery: To provide, manage, and improve our web development and digital marketing services.
• Communication: To communicate with you regarding inquiries, projects, and support.
• Marketing: To send you promotional materials, newsletters, and updates, with your consent.
• Legal Compliance: To comply with our legal obligations, such as record-keeping and reporting.
• Security: To ensure the security of our website, systems, and services.

Legal Basis For Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have provided consent for us to process your data (e.g., for marketing communications).
• Contract: Where processing is necessary for the performance of a contract with you.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided that your rights and interests do not override those interests.
• Legal Obligation: Where processing is necessary to comply with a legal obligation.

Data Sharing And Disclosure

We do not sell or rent your personal data to third parties. However, we may share your information with:

• Service Providers: Third-party companies that provide services on our behalf, such as payment processors, and hosting providers.
• Legal Authorities: Government bodies, regulators, or law enforcement agencies where required by law.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Further information on our data retention policy is available on request.

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments. Full details on our data security measures are available in our Information Security Policy.

Your Rights

You have the following rights concerning your personal data:

• Access: The right to request access to your personal data.
• Rectification: The right to request correction of inaccurate or incomplete data.
• Erasure: The right to request the deletion of your personal data.
• Restriction: The right to request the restriction of processing your data.
• Objection: The right to object to the processing of your data based on legitimate interests.
• Data Portability: The right to request the transfer of your data to another organisation.

To exercise any of these rights, please contact us at [email protected] 

International Data Transfers

In the event your personal data is transferred to, or processed in, countries outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data.

Cookies And Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyse website traffic, and personalise content. You can manage your cookie preferences through your browser settings.

Third Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Drayk Limited
Phone: +44(0)1978 254332
Email: [email protected]